Product: Marks Work Wearhouse Customer Care Clear all filters (0 of 9 reviews match)
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I ordered a pair of shoes online through their website. I was shipped the wrong shoes (in the right box). When I emailed their customer service I was told I would be refunded for the shoes but not for the shipping and they barely apologized for it. Even though they...
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1.0
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Marks Work Wearhouse Customer Care
#1247092
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I go to marks for work pants at least twice a year. the same one. 130 ave in calgary. I couldn't find my size and the very unhelpful lady looked on the computer and said "sorry, there is none available within 80 kms." so instead of using that thing with the...
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1.1
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Marks Work Wearhouse Customer Care
#1236639
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I am a frequent customer of Mark's but the canvassing for your jumpstart program is quite annoying.I am a single parent trying to put my son through college. Everytime I go in your store I'm being asked for donations for it. I have not shopped in your store for a while...
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Anonymous
Retailsucks

They literally ask for donations everywhere now. Are you going to quit shopping at all those stores as well?! At least you can afford to our your son through college, some peo...

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Marks Work Wearhouse Customer Care
#1198646
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I WENT TO MARKS WARE HOUSE AND BOUGHT A PAIR OF STEEL TOE BOOTS.I LOST MY RECEIPT. THE BOOTS WERE NOT THE COMFORTABLE SO I DECIDED TO EXCHANGE THEM. THE MANAGER REFUSE TO TAKE GIVE ME A REFUND OR GIVE A STORE CREDIT OR EXCHANGE THEM FOR A DIFFERENT SIZE. I WAS SO...
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1.5
Product
Marks Work Wearhouse Customer Care
I didn't like
  • I did not like
#1146397
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I wanted to purchase some pants and shirts in specific colours that normally we would purchase in the Squamish, BC store.To save time I went to the outlet on Main Street in North Vancouver. What a fiasco... Very limited sizes, random shirts in the colour of choice and...
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1.8
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Marks Work Wearhouse Customer Care
I didn't like
  • Customer service
  • Sizes available
#1055887
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Could not get order to accept online after many tries, called customer service.Rude man says my problem is my computer because there is no problem on their end. When I told him I'd purchased two other items at two other online stores he said my browser wasn't up to...
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1.6
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Marks Work Wearhouse Customer Care
#925448
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I ordered a pair of pants for myself for fathers days. I quickly realized I had ordered the wrong color. Within 1/2 hour I phoned the local store to tell then of the error. The said it was picked up by the Langley BC store. Phoned them and they gave me a 1-800 number....
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3.0
Product
Marks Work Wearhouse Customer Care
I liked
  • Staffs attempt to help me
I didn't like
  • Innabilty of staff to change a minor thing
#864415
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Marks Work Wearhouse Customer Care Review

Tried to return manufacturer defect boots and the lady gave me a whole *** load of coins. She could have taken from other register, but decided not to. June 6/2016, approx. 11:20am. Grandview highway location, Vancouver BC.
1.9
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Advertised vs Delivered
Customer service
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Exchange, Refund and Cancellation Policy
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Product
Marks Work Wearhouse Customer Care
#860852
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these s o b's give you the run-around treatment like you wouldn't believe! all I wanted was to return my boots like the guy in line RIGHT IN FRONT OF ME and wasn't able to because i was 3 days over the 100 day warranty and apparently marks doesn't care enough to cover...
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Anonymous
Machine

Yep, another adult acting like a spoiled brat. Awwww, didn't get something for free? The staff has to follow policy. They went to the 100 day policy to *** out scammers lik...

Anonymous
readthesign

She was doing her job. 100 days is 100 days, not 103. If you could really read the signs yourself then you would know that and would not have wasted the poor cashiers time. T...

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Marks Work Wearhouse Customer Care
#545357
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