Latest review first
Horrible and carless customer service. I placed an order online with estimate pickup of 8 days. I contacted their customer service by email several times after due date to get update about my order but got no proper respond / result. I also called their main office and...Read more
Company wrote 0 private or public responses to the review from Dec 12.
The website doesn't work in numerous ways and customer service is non-existent. After three extremely frustrating experiences, I've learned that they couldn't care less how much the website messes up your order or how many times they charge your credit card, the answer...Read more
Company wrote 0 public responses to the review from Dec 12.
I am very disappointed with the on line order experience. On November 10/2018 Seven items were ordered, and were being charged to my credit card individually, at different times, depending on when items were shipped to the store. However after one month, no...Read more
Company wrote 0 private or public responses to the review from Dec 10.
Marks Work Wearhouse - Items not delivered
Place an online order on November 21. One item received at store still waiting for other item. Customer service unwilling to give refund saying it is Canada post. This isnt true because the other item came between 4 to 8 business days. I ordered from ebay, American eagle and Bebe all orders received on time. Buying Canadian is no longer a good option.
Company wrote 0 private or public responses to the review from Dec 09.
Each time I tried to place order, the website shows "Technical difficulties" this has been the case for the past several months. Why don't you fix your website? its very unfortunate for the ocmpany to lose significant sale due to this minor problem that should be...Read more
Company wrote 0 public responses to the review from Nov 30.
On black friday, I purchased multiple items. Over the next few days I received multiple emails saying each of my items is now out of stock and cannot be fulfilled. This is very unacceptable for a company of the size and standard of Marks. Gave customer service a call,...Read more
Company wrote 0 private or public responses to the review from Nov 28.
I didn't like
- Customer service dismissed concerns
Purchsed safety boots here for the past 30+ years typically Dacota and Caterpillar. Dakota used to be very good newer model with same model numbe hurt feet but over 100 fays ols so too bad for me. $200 dollar boots Same with Caterpiller brand tore in half accross the...Read more
Company wrote 0 private or public responses to the review from Nov 17.
So just recently I received a pair of Carhartt bib overalls as a gift. However they were to small so I decided to bring them into Marks in Bridgewater NS to exchange them for a larger size. The overalls still had all the tags from Marks on them but I did not have a...Read more
Company wrote 0 private or public responses to the review from Nov 15.
Bridgewater, Nova Scotia
- Work boots
- Work clothes
I didn't like
Exceptionally nice staff but I would never recommend online ordering for instore pickup. We placed an order online with an estimated pickup date of 8 business days. That came and went with no communication and no updating of the online system to let us know the status...Read more
Company wrote 0 public responses to the review from Nov 13.
Marks Work Wearhouse - No 10% as promised
I signed up to recieve emailed promotions. I'm getting tons of emails. Except they forgot to send me the email for the 10% off next purchace for signing up!
Company wrote 0 public responses to the review from Nov 11.
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