I went to Newmarket store, yesterday, the store was very cold and the the staff were wearing layers of clothes. Apparentley the heat had not worked for days.
As a regular customer I feel this situation needs to be resloved asap, it is despicable to have staff working in these conditions, and you will lose customers, because who wants try on items in the freezing cold.
I hope bringing this problem to your attention, the next time I go to the store it will be warm again. To talk to customer service would be beneficial in this type of situation.